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Hospitality Online Training

Flexible online courses designed to support professionals working within the hospitality sector, covering essential topics such as food safety, customer service, allergen awareness, and maintaining high standards of workplace compliance.

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Find the Right Hospitality Online Training Course for You

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Flexible online courses designed to support professionals working within the hospitality sector, covering essential topics such as food safety, customer service, allergen awareness, and maintaining high standards of workplace compliance.

Get in Touch

Conflict Resolution in the Workplace

  • Duration: 45 mins*
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Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

Level 2 Health and Safety – Catering

  • Duration: 180 mins*
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This course takes you through Working Safely, with specific additional content for workers within the catering sector. This section works through multiple topics including, first aid procedures, equipment safety, knife safety and many more to ensure that you understand the importance of Working Safely. The knowledge you gain from the course will ensure that you are complying with safety guidelines and keeping not only yourself but also your colleagues safe, in a commercial catering environment.

Anti-Money Laundering

  • Duration: 50 mins*
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This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

Licensed Premises Staff Training

  • Duration: 60 mins*
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This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Anti-Bribery and Corruption

  • Duration: 50 mins*
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This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

Alcohol Personal Licence Holder

  • Duration: 90 mins*
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This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licensing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Drug and Alcohol Awareness

  • Duration: 80 mins*
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This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

Achieving Food Hygiene Rating Level 5

  • Duration: 50 mins*
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This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.

Supervising Food Safety – Level 3

  • Duration: 260 mins*
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This is a detailed course that starts with basic definitions, then follows a logical path through other topics including, types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of premises and equipment. It also discusses how to implement a successful food safety management system. There’s a wide range of topics because an effective Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company.

Introduction to HACCP Level 2

  • Duration: 80 mins*
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This course will start by covering some of the key terms you will need to understand before moving on to identifying critical control points and analysing some of the key hazards. It’ll show you how to determine control points and how to avoid cross-contamination in the food chain. It will also cover some of the control measures that can be taken along with how to address a problem if a critical limit is breached.

Allergen Awareness

  • Duration: 100 mins*
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This course covers general allergies, food allergies and food intolerances and explains the differences between them. It covers the 14 allergens controlled by legislation along with food additives and how they can trigger allergic reactions. It takes a detailed look at the symptoms of food allergies and takes in the wider picture discussing the current theories of why rates are increasing. It then finishes off by covering practical steps that can be taken to reduce the risk from allergens and also what steps can be taken both internally and externally to monitor the control measures.

Emergency First Aid at Work – Online Annual Refresher

  • Duration: 150 mins*
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This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help.In the most serious situations a first aider’s role will be to assess the scene so that accurate information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival.

Control of Substances Hazardous to Health (COSHH)

  • Duration: 125 mins*
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This course covers what you need to know about the Control of Substances Hazardous to Health. It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.

Fire Extinguisher

  • Duration: 25 mins*
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This course will identify the different types of fire extinguishers that might be installed within your workplace. It will discuss which ones should be used for different types of fires and how you can assess the risk factor involved upon finding a fire in your workplace. At the end of the final module you will be presented with a simulation that will test what you’ve learnt.

Fire Marshal

  • Duration: 220 mins*
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The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. – Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses.

Level 2 Food Safety – Manufacturing

  • Duration: 75 mins*
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Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management.
This level 2 course is about minimising the level of potential hazards in a food manufacturing setting.

Basic Fire Safety Awareness

  • Duration: 60 mins*
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This online fire safety training course is aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace. The course provides candidates with a general understanding of basic fire awareness including what should be done in the event of a fire , how to prevent one occurring and the protocol of extinguishing a fire. This course can help to make a safer working environment for everyone in your workplace.

Level 1 Food Safety – Retail

  • Duration: 50 mins*
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Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food retail setting.

Level 1 Food Safety – Catering

  • Duration: 50 mins*
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Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food catering setting.

Level 1 Food Safety – Manufacturing

  • Duration: 50 mins*
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Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food manufacturing setting.

Level 2 Food Safety – Retail

  • Duration: 75 mins*
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Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management.
This level 2 course is about minimising the level of potential hazards in a food retail setting.

Level 2 Food Safety – Catering

  • Duration: 75 mins*
Icon for Hospitality Online Training

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management.
This level 2 course is about minimising the level of potential hazards in a food catering setting.

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